At House of HeBe, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you place an order or create an account, we collect personal information including your name, email address, shipping address, billing address, phone number, and payment details. We also collect information automatically through your use of our site, including your IP address, browser type, pages visited, and referring URLs via cookies and similar tracking technologies.

How We Use Your Information

We use your information to process and fulfil your orders, communicate with you about your purchases, send you marketing communications (with your consent), improve our website and services, prevent fraud, and comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers who assist us in operating our business — including payment processors, shipping carriers, and marketing platforms — only to the extent necessary for those services. All third parties are contractually bound to protect your data.

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Please note that disabling certain cookies may affect your ability to use some features of our site.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt out of marketing communications by clicking "unsubscribe" in any email we send, or by contacting us directly. To exercise any of these rights, please email us at hello@houseofhebe.com.

Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@houseofhebe.com.

Last updated: April 2026